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How duniabet303 Handles Your Account Data

When you open an account with us, we collect only what we need to keep your sessions running smoothly — from your login credentials to the e-wallet details you use with DANA, OVO, or GoPay.

Account & login dataDANA, OVO, GoPay transaction recordsDevice and session logsCookie and browser dataYour rights to access and correct
duniabet303 How duniabet303 Handles Your Account Data
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or via our social messaging channel. We aim to respond to all data-related requests within a reasonable period, and we will confirm receipt as soon as your message arrives.

Live Chat Open your account dashboard and tap the chat icon. Our team is available to handle account and data queries around the clock.
Email Support Send your data request — access, correction, or deletion — to our support email. Include your registered mobile number so we can locate your account quickly.
Social Messaging Reach us on our official social channel for follow-up questions about your privacy request. Response times are fastest during active service hours.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply encryption at the point of data entry — your account password and linked wallet details are never stored in plain text. Session tokens expire automatically after a period of inactivity, so an unattended device does not leave your account open. Cookie use is limited to what keeps your session alive and lets us remember your preferred lobby view; we do not use cookies to build advertising profiles. You can clear session cookies through your browser settings at any time without losing your account data.

Encrypted Account Storage Passwords and linked e-wallet identifiers — including DANA, OVO, and GoPay references — are stored with encryption. We do not hold your wallet PIN or full banking details.
Session and Cookie Control Cookies on our site track your active session only. They are not shared with advertising networks. You can manage or clear them through your mobile browser settings without affecting your account.
Data Retention Policy We keep account data for as long as your account is active or as required by applicable local regulations. Once a deletion request is verified, we remove personal data from active systems within the timeframe local law allows.
Your Right to Access and Correct You can request a summary of the personal data we hold at any time. If any detail is incorrect — your name, email, or mobile number — contact support and we will update it after identity verification.

Common Questions About Your Data and Privacy

Here are the questions we hear most often about how we handle personal data, cookies, and account information on duniabet303. If your question is not covered below, reach our support team through live chat or email.

We collect your name, email address, and the mobile number used for OTP verification. No additional documents are requested unless account verification requires it under local regulations.

No. We record only your transaction reference and wallet identifier so we can match deposits and withdrawals to your account. Your PIN stays entirely within the payment provider's own system.

Yes. Send a deletion request through live chat or email with your registered mobile number. We will verify your identity and process the request in line with applicable local data regulations.

Cookies keep your session active and remember your lobby preferences. They are not used for advertising profiles. Clear them via your browser or mobile settings; your account data remains intact.

We share data with payment processors — DANA, OVO, GoPay — only to complete your transaction. We do not sell personal data to marketers or unrelated third parties under any circumstance.

Contact support through live chat or email. Provide your registered mobile number, tell us which detail needs correcting, and we will update it after a brief identity check.